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This solution will work regardless of changes to add-ins changes to equipment etc.
Windows 8.1 Click the windows key, type in “word” without quotation marks. right click the Word 2013 icon and choose open file location.
You should now be in a folder with a load of shortcuts. Right click the word icon, choose properties then in the properties tab that pops up choose the compatibility tab, go to the bottom of this tab and click change settings for all users, in the new pop up window put a tick to run as an administrator and Enable this program to work with One Drive files (if you use One Drive) click apply and okay, shut the properties window.
Double click the Word icon then choose open new file all should now be working.
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